Chances are you want to talk to me about what it is you want to order. I highly recommend you do so. But if by chance you have a question that is asked often, you might find an answer here.
Hey Mike, what's your turn around time?
- About 14 days, sometimes longer but I'll let you know if something crazy happens. If you have a certain deadline (birthday etc...) I'll do what I can to ship it in time - within reason. If you order with less than a week until your deadline it might not happen. Also, I reserve the right to charge a rush fee. Them's the breaks.
So, can I get this cool thing I found online tooled on some leather?
- Depends, do you have permission to use that art? I'm not interested in hijacking credit for someone's hard work. I wouldn't want someone to steal my stuff so why would I do it to someone else? The good news is most artists online are pretty chill. It never hurts to ask right? Plus I always give a huge shout out to my fellow creators.
Is there a warranty or do you have a return policy?
- All items are non-refundable. All custom items come with a limited lifetime guarantee in which the item will be repaired or exchanged if the item falters due to materials or craftsmanship.
- Do you really make everything by hand on the site... like for real?
- Uhh... like totally.
Can you do bulk orders for my whole crew?
- I'd love to. Send me a message and we can work on getting you a quote for what you're looking for.